MERRILLVILLE – Calls from scammers to homes and businesses posing as NIPSCO employees are on the rise – an issue impacting many energy companies around the United States.
According to a news release from NIPSCO, the company is warning customers to be aware of scammers that might attempt to target them by impersonating a NIPSCO employee.
Recent and common reports from NIPSCO residential and business customers state that they have received calls and texts from people claiming to be NIPSCO employees and demanding payment to avoid their service being disconnected. However, the company wants to emphasize that NIPSCO does not call and demand immediate payment via a prepaid card.
If customers are unsure of their account status, they may log into their account at www.myaccount.NIPSCO.com or contact NIPSCO’s Customer Care Center at 800-464-7726. Additionally, customers should not call any number they are given.
Additional tips to avoid potential scams include first call NIPSCO, guard your personal information and never agree to meet in person.
If someone visits your home or business, ask to see identification.
NIPSCO employees and contractors carry photo ID badges and will gladly show you upon request. NIPSCO employees do not collect cash payments nor deliver cash refunds or rebates to customers.
For more information on authorized, secure payment methods and locations, as well as flexible payment plan options for those experiencing a hardship, visit www.Nipsco.com/bills-and-payments.
