KREMC Warns Members about Potential 'Spoofing' Scam
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A Kosciusko REMC member received a phone call which appeared to be from KREMC, where someone posing as a co-op or utility employee sought immediate payment for service in order to avoid disconnection, the utility said Thursday. By falsifying caller-ID – a technique known as “spoofing” – the scammer’s call appears to be from the utility. Consumers are threatened with having service disconnected unless they buy a pre-paid debit card or use an online payment service to pay their bill at once. Consumers are then directed to dial a toll-free number and provide the payment information, enabling the scammer to steal their money. KREMC encourages its members to call the co-op at 574-267-6331 or 800-790-7362 if they are suspicious about calls received regarding their KREMC accounts. Any KREMC customer service representative calling your home will already know your account number and amount due on your account. Additionally, in most cases when a meter is subject to imminent disconnection, a service technician will already be at the location.
