Winners and losers. Too bad life has to be that way, but there are winners and losers. Sometimes you are disappointed, other times you aren't. That's just the way it goes. Sometimes the disappointment is out of your control.Other times it's unfair. But what is always under your control is how you react to disappointment. How you choose to handle it is up to you. Over the years in this business I have witnessed firsthand how people deal with disappointment. And sometimes it isn't pretty. You've heard the old phrase, "Don't shoot the messenger."Well, the small daily newspaper is the ultimate messenger. And believe me, people are shooting us all the time. Sometimes we deserve it.Many times we deserve it.Like when we butcher someone's name or bungle the facts. But lots of times people fire shots at us just for reporting something disappointing.
GARY GERARD, Times-Union Managing Editor- | July 28, 2016