WACC Work-Based Learning Spotlight: Otis R. Bowen Center

February 21, 2024 at 4:06 p.m.
Pictured are Macy Carlile (C) with Julie Foster and Jennifer Hatcher of The Bowen Center. Photo Provided.
Pictured are Macy Carlile (C) with Julie Foster and Jennifer Hatcher of The Bowen Center. Photo Provided.

By Melissa Kissling, Warsaw Area Career Cente

Warsaw Area Career Center Intern: Macy Carlile
Parents: Tara and Hunter Carlile
Student’s Job Title: Patient Services
What are your job responsibilities: I am the first point of contact for both scheduled and walk-in patients. I coordinate and schedule appointments. I also organize, maintain and update client records.
How has this position been helpful to you? This position has helped me control my emotions while talking to customers I don’t agree with.
What have you learned? I have learned how to make phone calls using the online system Phreesia.
How is this job preparing you for the future? This job is preparing me for the future by understanding how a nonprofit business is run, as well as learning how to balance school, family, sports, and other responsibilities.
What do you like about this job? My favorite thing is the people and how understanding and patient they are with me.
What Career Center classes have you taken in your pathway? Principles of Business Management, Marketing Fundamentals, Accounting Fundamentals, Strategic Marketing, Personal Financial Responsibility
Your Career and College Plans: Grand Valley State University or Hope College
Supervisor Input: Julie Foster
What duties does this student perform? She checks in patients, verifies insurance, updates demographics, and takes payments. She also makes sure that accounts and balances are correct. Macy answers the phones which involves scheduling, taking payments and transferring calls to the right department.
How is this job preparing this student for the future? Her position is preparing her for the future by learning great customer service and how to handle difficult situations. Also, overall experience for being in the workforce and the responsibilities it entails.
What do you think of the WACC Work-Based Learning program? I think work-based learning is a great program. It gets students out into the real world to experience things while they are still in high school.
Why were you willing to partner with the WACC in this program? We have partnered and been a part of the work-based learning for many years. We think it is a great opportunity for students to get the experience in the real world.

Warsaw Area Career Center Intern: Macy Carlile
Parents: Tara and Hunter Carlile
Student’s Job Title: Patient Services
What are your job responsibilities: I am the first point of contact for both scheduled and walk-in patients. I coordinate and schedule appointments. I also organize, maintain and update client records.
How has this position been helpful to you? This position has helped me control my emotions while talking to customers I don’t agree with.
What have you learned? I have learned how to make phone calls using the online system Phreesia.
How is this job preparing you for the future? This job is preparing me for the future by understanding how a nonprofit business is run, as well as learning how to balance school, family, sports, and other responsibilities.
What do you like about this job? My favorite thing is the people and how understanding and patient they are with me.
What Career Center classes have you taken in your pathway? Principles of Business Management, Marketing Fundamentals, Accounting Fundamentals, Strategic Marketing, Personal Financial Responsibility
Your Career and College Plans: Grand Valley State University or Hope College
Supervisor Input: Julie Foster
What duties does this student perform? She checks in patients, verifies insurance, updates demographics, and takes payments. She also makes sure that accounts and balances are correct. Macy answers the phones which involves scheduling, taking payments and transferring calls to the right department.
How is this job preparing this student for the future? Her position is preparing her for the future by learning great customer service and how to handle difficult situations. Also, overall experience for being in the workforce and the responsibilities it entails.
What do you think of the WACC Work-Based Learning program? I think work-based learning is a great program. It gets students out into the real world to experience things while they are still in high school.
Why were you willing to partner with the WACC in this program? We have partnered and been a part of the work-based learning for many years. We think it is a great opportunity for students to get the experience in the real world.

Have a news tip? Email [email protected] or Call/Text 360-922-3092

e-Edition


e-edition

Sign up


for our email newsletters

Weekly Top Stories

Sign up to get our top stories delivered to your inbox every Sunday

Daily Updates & Breaking News Alerts

Sign up to get our daily updates and breaking news alerts delivered to your inbox daily

Latest Stories


Town of Claypool
Floodplain

Notice Of Administration
EU-000170 Fisher

Public Occurrences 01.08.25
County Jail Bookings The following people were arrested and booked into the Kosciusko County Jail:

Triton Erases Late Deficit To Stun LaVille On The Road
While no longer conference rivals, the Triton and LaVille boys basketball teams found the time to keep the series alive with a nonconference game Tuesday night. Facing an eleven-point deficit late on the road, Triton kept on battling and went in front once and for all with six seconds left to win 49-48.

Lexipol Agreement Generates Questions At Warsaw-Wayne Fire Territory Board Meeting
Though an agreement between the Warsaw-Wayne Fire Territory and Lexipol was quickly approved by the Board of Public Works and Safety back on Dec. 20, it generated about 40 minutes of discussion Tuesday during the WWFT Board meeting.