NIPSCO Prepared To Respond To Potential Impact From Hurricane Sandy
July 28, 2016 at 4:25 p.m.
By Staff Report-
The company has taken specific measures to ensure its preparation, including:
– Increasing staffing at the customer call center.
– Scheduling extra work crews to handle any system problems.
– Postponing scheduled work that would require equipment to be out of service.
– Putting work crews out in the field to monitor the system and respond quickly to any problems.
NIPSCO will remain in contact with area public officials in the event potential problems arise.
Tips on reporting an outage: Most important to your safety is to avoid downed power lines, damaged poles or other hazardous situations. Every downed wire should be treated as though it is a live wire.
Once you are in a safe place, you can report the problem a few different ways:
1. On your computer – Visit NIPSCO.com/OutageCenter and enter some basic information about your location.
2. From your smart phone or other mobile device – Search NIPSCO and your device will be automatically directed to our mobile site where you will find a button on the main page to report an outage.
3. Via phone – Call 800-4NIPSCO (800-464-7726) and follow the automated prompts. You can ask to receive a call back when power has been restored.
Regular updates regarding the current number of customers affected, where outages are located and when power is expected to be restored can be found in a variety of ways, including NIPSCO.com/OutageCenter[[In-content Ad]]
The company has taken specific measures to ensure its preparation, including:
– Increasing staffing at the customer call center.
– Scheduling extra work crews to handle any system problems.
– Postponing scheduled work that would require equipment to be out of service.
– Putting work crews out in the field to monitor the system and respond quickly to any problems.
NIPSCO will remain in contact with area public officials in the event potential problems arise.
Tips on reporting an outage: Most important to your safety is to avoid downed power lines, damaged poles or other hazardous situations. Every downed wire should be treated as though it is a live wire.
Once you are in a safe place, you can report the problem a few different ways:
1. On your computer – Visit NIPSCO.com/OutageCenter and enter some basic information about your location.
2. From your smart phone or other mobile device – Search NIPSCO and your device will be automatically directed to our mobile site where you will find a button on the main page to report an outage.
3. Via phone – Call 800-4NIPSCO (800-464-7726) and follow the automated prompts. You can ask to receive a call back when power has been restored.
Regular updates regarding the current number of customers affected, where outages are located and when power is expected to be restored can be found in a variety of ways, including NIPSCO.com/OutageCenter[[In-content Ad]]
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